Rentiffy

Rental deposit: cash, cheque or card hold?

The pros and cons of each deposit method for a car rental agency in Morocco, and how to return or keep a deposit cleanly.

Cash

Simple and immediate, but you hold money that isn't yours and must return it exactly. Always give a written receipt and note it in the contract.

Cheque

Common with local customers. Check the name matches the renter's ID. A cheque is a guarantee, not a payment: agree in writing on when it can be cashed.

Card hold

Practical for tourists and customers living abroad: the amount is blocked, not charged. Check how long your bank keeps the hold active.

Returning or keeping the deposit

  • Compare pick-up and return photos, fuel and mileage.
  • Deduct only documented costs (damage, fuel, extra km, fines).
  • Write down what was kept and why, and send it to the customer.

Track deposits per booking

In Rentiffy each booking records the deposit, its form, and whether it was returned or kept, so nothing is forgotten at the end of the month.

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