Traffic fine on a rental car: how to find who was driving
When a fine arrives weeks later, how to link it to the right booking and customer, and what proof to keep.
Start from the plate, date and time
A fine gives a plate, a date, a time and a place. The first step is finding which booking had this car at that moment.
Keep complete booking records
Exact pick-up and return times, the renter and any additional driver: without these, it is your word against the customer's.
Use GPS as evidence
If the car has a tracker, its position and speed at the time of the offence confirm or contradict the fine. Save that proof, because position history isn't kept forever.
Put it in the contract
The contract should say the renter is responsible for fines during the rental and whether an administration fee applies.
How Rentiffy helps
Rentiffy matches a fine's plate and time to the booking that had the car, attaches a GPS snapshot when available, and lets you recover it from the deposit or by invoice.
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